Director of Travel Agency Sales

Position Summary:

Ski.com, the largest provider of ski vacation packages in North America, is seeking a Director of Travel Agency Sales to manage and grow the company’s already robust relationships with travel agencies and advisors in the United States and beyond.

Essential Duties and Responsibilities:

  • Day-to-day account management of Ski.com's preferred travel relationships with Virtuoso, AMEX and Signature Travel Network.
  • Develop and implement sales and marketing strategies with travel agencies to increase sales
  • Represent Ski.com at various industry events, including Virtuoso Travel Week, AMEX Travel Forums and Signature Travel Networks annual conference.
  • Create presentations and conduct product training sessions—both in person and virtually—for travel advisors and agencies
  • Plan and implement travel agency sales missions with and without resort partners
  • Involvement in management and maintenance of travel advisor and agency databases
  • Involvement in negotiation of travel agency consortia agreements
  • Work closely with lodging suppliers
  • Regular communication with key travel agency partners to assess needs
  • Schedule, plan and conduct travel advisor familiarization trips
  • Track and analyze agency account production
  • Develop and provide training for Ski.com Experts about travel agency agreements, promotions and other initiatives as needed
  • Communicate updates, specials, and other marketing information to travel agencies
  • Represent Ski.com professionally and favorably with travel advisors and suppliers
  • Work with the marketing team to develop promotional offers and incentives for Virtuoso, AMEX, Signature Travel Network, Travel Leaders Group, and others
  • Assist in the development of a content calendar for travel advisor email campaigns and other marketing initiatives
  • Work with the marketing team to add content and training materials to Ski.com’s travel advisor website
  • Become familiar with Ski.com’s reservation system and back-office processes to understand the business from the Ski.com Expert’s perspective
  • Help resolve customer service issues involving travel advisors as needed.
  • Additional responsibilities as requested

Qualifications/Skills:

  • Minimum 2-4 years of sales experience in the mountain travel/hospitality industry
  • Established relationships with travel advisors and luxury mountain suppliers a plus
  • Professional presentation
  • Excellent organizational skills and proven ability to maintain attention to detail
  • Excellent written and verbal communication skills
  • Ability to constructively problem solve with travel advisors, suppliers, and Ski.com Experts
  • Strong ability to follow up and meet deadlines
  • Ability to work with people on all levels
  • Must be self-motivated and self-assured
  • Ability to work with limited supervision
  • Goal oriented with ability to achieve established sales goals
  • Critical thinking and problem-solving skills
  • Excellent, professional customer service skills
  • Familiarity with travel agency consortia, including Virtuoso, Signature Travel Network. American Express, etc. a plus
  • Familiarity with domestic and international ski resorts a plus
  • Ability to travel as needed

Qualified candidates should email cover letter and resume to hr@ski.com.